10 YEAR PRODUCT GUARANTEE

All first quality tiles supplied by Tile Factory will be guaranteed against manufacturing defects and excessive visual wear for a period of 10 years. Tile Factory will replace or repair the effected product once it is proven and acknowledged to be faulty.

This guarantee begins from the date of purchase and does not cover colour matching or misuse and abuse of the product. All tiles must be fitted in accordance with AS3958.1-1991 Guide to the Installation of Ceramic Tiles. Tiles that meet Australian and industry standards will not be considered defective or faulty. Full terms and conditions available.

Download – 10 Year Product Guarantee